PRIVACY POLICY
Last updated: 30 October 2026
At Hidayah Modesty, your privacy is treated with the same care and respect as every garment we offer. We are committed to safeguarding your personal information and handling it with discretion, transparency, and integrity in accordance with the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains how and why we collect, use, and protect your personal data when you visit our website or make a purchase.
Who We Are
Hidayah Modesty is the data controller responsible for your personal information. Should you have any questions regarding this policy or wish to exercise your rights, you may contact us at - hidayah.modest@outlook.com
The Information We Collect
When you place an order of contact us, we may collect personal information including your name, billing and delivery address, email address, telephone number, and purchase details.
Payment information is processed securely by trusted third-party payment providers. Hidayah Modesty does not store full card details on its own systems.
We may also retain correspondence if you contact us via email, Instagram, TikTok or WhatsApp, as well as limited technical data collected through cookies when you browse our website.
We collect only the information that is necessary to provide our services efficiently and professionally.
How Your Information Is Used
Your information is used to fulfil your orders, process payments securely, arrange delivery, and provide customer support. It also allows us to maintain accurate financial records in line with UK legal requirements.
Where you have given consent, we may use your email address to send you updates about new collections, exclusive releases, or special announcements from Hidayah Modesty. You may withdraw this consent at any time.
We do not sell, rent, or trade your personal information.
How Your Information Is Used
Sharing Your Information
To ensure a seamless shopping experience, certain information must be shared with carefully selected service providers. This includes delivery partners such as Royal Mail and Evri, who require your name and address to deliver your order.
Our website is hosted by Wix, and payments are processed through secure third-party payment providers selected at checkout. These providers process data in accordance with strict security standards.
We share only the information necessary for these services to function.
Legal Basis for Processing
We process your personal data on the basis of contractual necessity when fulfilling your order, legal obligation when maintaining financial records, and consent when sending marketing communications.
You may withdraw your consent to marketing at any time without affecting your order or service.
Data Retention
We retain order and transaction records for up to six years to comply with tax and accounting obligations. Marketing subscription details are kept until you unsubscribe. General enquiries may be retained for up to 24 months for customer service purposes.
After the relevant retention period, personal data is securely deleted.
Your Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections, request deletion, or object to the use of your data for marketing purposes.
To exercise any of these rights, please contact us at hidayah.modest@outlook.com. We aim to respond within 30 days.
If you believe your data has not been handled appropriately, you have the right to lodge a complaint with the Information Commissioner’s Office.
Cookies
Our website, hosted on Wix, uses cookies to ensure functionality and enhance your browsing experience. These may include essential cookies required for website operation and analytics cookies that help us understand website performance.
You may manage cookie preferences through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. The most recent version will always be available on our website